By using our Services, you agree to pay all applicable fees and charges associated with your use of the Services. The fees and charges will be clearly specified on our website or communicated to you during the signup process. You are responsible for providing accurate and up-to-date payment information, and you authorize us to charge the provided payment method for all applicable fees. The billing cycle will be determined based on the subscription plan or service you have chosen. We offer various billing cycles, such as monthly, quarterly, annually or anything else, and you will be billed accordingly. The billing cycle will begin on the date of your initial subscription or service activation.
Our billing system involves the use of third-party payment processors (referred to as "Payment Processors") to handle the billing process through the payment account(s) linked to your Account (referred to as "Billing Information"). Please note that the processing of payments may be subject to the terms, conditions, and policies of the Payment Processors, in addition to the terms outlined in this Terms of Service (TOS). It is important to understand that we are not responsible for any acts or omissions of the Payment Processors. By using our Services, you agree to fulfill the payment obligations by making payments to us through the Payment Processors or as otherwise agreed upon by BigBoxHost. You are responsible for paying all amounts due for the Services you select or use, based on the applicable prices specified in accordance with our pricing and billing policies.
In case of subscription payment BigBoxHost is able to automatically collect payment from customers with credit cards stored on file (as opposed to credit cards used one for one time transactions) or active PayPal subscriptions. All other payment methods (one time credit card payments, check, money order, PayPal one time payments, etc.) must be initiated manually by you. It is your obligation to ensure that reoccurring fees are paid on their due date. reserve the right to deactivate, terminate, prevent access to, disable services for, and/or delete any Accounts or access to the Websites and Services at any time at our sole discretion, including for nonpayment, late payment, or failure to charge your Payment Methods upon invoicing.
BigBoxHost screens all orders for fraud and other unethical practices. Services will not be activated until this fraud screen is completed. In certain cases, if your account is flagged for fraud, third party services, such as domain name registrations, will not be processed. BigBoxHost has no liability for the failure to provide Services, including third party services, if your account fails its fraud screen.
You are responsible for any applicable taxes, duties, or similar charges, fines, audits, interest and back-payments relating to your purchase of the Services, including but not limited to any charges (taxes, VAT, GST, Service Tax referred collectively as "Taxes") imposed by taxing authorities related to your use of our Services. The fees displayed or communicated to you do not include any such taxes, and they will be added to your total payment. If we become obligated to collect or pay Taxes in connection with your purchase of the Services, those Taxes will be invoiced to you as part of a billing process or collected at the time of purchase. In certain states, countries and territories, we may determine if your purchase of Services is subject to certain Taxes, and if so, may collect such Taxes and remit them to the appropriate taxing authority.
If you believe there is an error in the billing or charges, you must contact us within a reasonable time to resolve the dispute. Failure to notify us promptly may result in the forfeiture of your right to dispute such charges.
We may change the pricing of our Services at any time, but any changes will not affect the fees for active subscriptions during the current billing cycle. We will provide advance notice of any price changes that may impact your future subscriptions.